Ahhh, Millennials. That elusive market of 20 and 30 somethings. Born between 1980 and 2004, the Millennial generation grew up in a place largely free
GDPR – 473 days later…
It has now been 473 days since the General Data Protection Regulations (GDPR) came into force. The build-up was huge, with business inboxes from
Nothing Really Happens in August?
So, your bags are packed, you've ditched the office desk for a couple of weeks. You are embracing the concept of agile working and taking well-earned
The RR Lifecycle – Stage 5 – Customer Retention
Is Your Customer Experience Core Or Ancillary To Your Operation? There is little doubt that some companies simply do not understand the value of
The RR lifecycle – Stage 4 – Making the sale
Over recent months, in a series of articles, we have been providing an in-depth perspective on our sales and marketing lifecycle model; which we
The RR Lifecycle – Stage 3 – Engagement with prospects
In our previous articles on the customer lifecycle, we have looked at what it takes to develop your brand and then attract prospective clients to your